BD Studios · Client Discovery

My Recovery Hub discovery questionnaire

Hi Dan, before we get on a call I'd love to understand the business properly. These questions cover the practical details, so our call can focus on your goals and the plan. It takes about 10 minutes. Short answers are fine, and anything you're unsure of can wait for the call.

For: My Recovery Hub, Foundry Gym WolverhamptonFrom: BD Studios
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1

You and the business
Which services do you offer right now?

Include any packages, bundles or discounts, e.g. "Boots 30 min £15, 5 sessions £60".

Do you offer memberships?
2

Customers and bookings
How do people book with you now?
Roughly how many customers have you had since opening?
Where do your customers hear about you?
Who do you want more of?

Pick as many as you like.

3

Brand and online presence

Who owns what, and are they separate businesses?

How should My Recovery Hub sit next to your other businesses?
Which accounts already exist?
What can you do inside Foundry Gym to reach members?
Do you have any reviews or testimonials yet?
4

Goals and resources
What matters most in the next 3 months?
Is there a monthly budget for paid ads?
Can you give BD Studios admin access to Instagram and Facebook?